It is a component of the American company Cox Initiatives facilitating digital cable TV, telecommunications also Home Automation services. It ranks 3rd in terms of largest cable TV provider and services about 6.2 million users. It is commonly known as Cox cable, its headquarters are situated in Georgia, U.S.
Some of the issues faced by the users when using cox cable services are
- Users often encounter broadband issues and are unable to figure out the problems on their own.
- They have login issues, they have entered the right password but somehow it appears to restrict their login attempts due to some unknown causes.
- The low volume audio on DTA is sometimes frustrating.
- The billing issues are a common theme among the users as sometimes they get charged for what they didn’t use.
- Some users are not able to register their account with the company.
- Configuring the cable receiver is problematic for some of the users.
- Sometimes the users forget their password and ar unable to retrieve it.
- The program guide does not have enough descriptions for users to understand thoroughly.
- The error of temporarily off air occurs repeatedly which results in users’ frustration.
- The no signal error can be confusing to figure out.
- The users are not able to update their profiles.
In case if you face any of the issues, you can always contact our customer support, our team can help you with the issues you are currently facing, and further assistance to resolve it.